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Giftazone (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, who we share it with, and your rights. If you have questions, email privacy@giftazone.com.
Account & order data: name, email, billing and shipping addresses, order history.
Payment information: we do not store full payment card data on our servers — payment processing is handled securely by our payment partners (e.g., Stripe, PayPal). We may store limited transaction metadata (last 4 digits, transaction ID) for order support.
Device & usage data: IP address, browser type, device type, pages visited, cookies and similar technologies.
Marketing preferences: opt-in status for emails, SMS where applicable.
Personalization data: names, messages, engraving details for personalized products.
To process orders, payments, deliveries and returns.
To communicate about your order, provide customer service, and send transactional messages.
To send marketing (with your consent) — promotional emails, newsletters, and offers. You can opt out at any time.
To improve our website, personalize content, and prevent fraud.
To comply with legal obligations.
- We process personal data on lawful grounds including consent (marketing), contract performance (orders), and legitimate interests (fraud prevention, service improvements) where applicable. For EU/UK customers, you have GDPR data subject rights (see below). The UK ICO has useful guidance and templates for privacy notices.
With service providers necessary to operate the store (payment processors, carriers, fulfillment partners and dropship suppliers, marketing platforms, analytics providers). We require these vendors to protect your data.
With legal authorities where required by law or to protect our rights.
With third parties only as described in this policy or with your consent.
We use cookies and similar technologies to operate the site, analyze performance, and tailor content. You can manage cookies in your browser and via any site cookie banner we provide.
We keep order and transaction records to comply with tax and business records requirements and to support returns and warranty claims (typical retention is 3–7 years depending on country-specific accounting/ tax rules). Personal data connected to accounts will be deleted upon request subject to legal obligations. See “Your Rights” below.
Depending on where you live, you may have the right to:
Access and receive a copy of personal data we hold about you.
Request correction of inaccurate personal data.
Request deletion of your personal data (subject to legal obligations).
Object to or restrict processing.
Withdraw consent for marketing at any time.
Data portability requests where applicable.
For EU/UK residents, these are Data Subject Rights under GDPR. We’ll respond to verified requests within the time required by law. Use privacy@giftazone.com to submit requests. For more guidance on crafting privacy notices and rights, see Termly / Iubenda and ICO templates.
We implement industry-standard controls to protect data (HTTPS, encryption for data in transit, secure vendors). No system is 100% secure; we will notify affected users and authorities where required by law in case of a data breach.
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe we have information of a child, contact privacy@giftazone.com and we will take steps to remove it.